Terms of Service

1. Acceptance of Agreement

By accessing, using, or purchasing any services provided by MacPng (hereinafter \"we,\" \"the Company\"), you (hereinafter \"the User,\" \"you\") represent that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to any term of this agreement, please stop using our services immediately.

We reserve the right to modify this agreement at any time. The modified agreement will take effect immediately upon being posted on the website. Your continued use of the services constitutes acceptance of the modified agreement.

2. Description of Services

MacPng provides cloud computing rental services based on Apple Mac Mini M4 hardware. We promise to provide physical hardware devices but do not guarantee the following:

• Service continuity, non-interruption, or complete availability.
• Absolute security or integrity of data transmission
• Compatibility with specific software or applications.
• Performance levels meeting your specific business needs

3. User Responsibilities and Restrictions

You agree and undertake to:

• Use the services only for lawful purposes; they shall not be used for any illegal activities, hacking, network attacks, or other unlawful behaviors.
• Do not attempt to hack, reverse engineer, interfere with, or destroy our systems, networks, or services.
• Do not use the services for mining, large-scale web crawling, DDoS attacks, or other activities that may affect service stability.
• Take full responsibility for all activities under your account, including but not limited to data security and content compliance.
• Keep your account credentials safe and take responsibility for any losses resulting from credential leakage.
• Do not resell, sublease, or transfer services to third parties.

4. Fees and Payment

All fees are based on the real-time prices posted on our website. We reserve the right to adjust prices at any time without prior notice.

• All fees must be paid in advance; services will be activated upon receipt of full payment.
• All fees are non-refundable once paid. Fees are non-refundable regardless of whether you actually use the services.
• If your account has arrears or payment fails, we have the right to suspend or terminate services immediately without prior notice.
• We are not responsible for service interruptions caused by payment processing delays, bank system failures, or third-party payment platform issues.

5. Service Availability and Interruptions

We strive to provide stable services but do not guarantee they will always be available, uninterrupted, or completely error-free. We are not responsible for:

• Service interruptions due to planned or unplanned system maintenance, upgrades, or updates.
• Service interruptions due to force majeure (including but not limited to natural disasters, war, terrorism, government actions, network attacks, power failures, etc.).
• Service interruptions due to issues with third-party service providers (e.g., network operators, cloud service providers).
• Problems caused by improper user operation, configuration errors, or use of incompatible software.
• Data loss or service interruptions caused by hardware failures, software defects, or technical issues.

We reserve the right to suspend, modify, or terminate any service at any time without prior notice or liability.

6. Data and Backups

User data security is your responsibility:

• We make no guarantees regarding the security, integrity, or availability of any data you store in the services.
• You are responsible for regularly backing up your data. We strongly recommend using external backup solutions.
• Upon service expiration, we will permanently delete all data after a 72-hour grace period, and it cannot be recovered.
• We are not liable for any losses due to data loss, damage, or leakage, including but not limited to business loss, revenue loss, or data recovery costs.
• We have the right to access, inspect, or delete data in your account when necessary to maintain service security or comply with laws and regulations.

7. Intellectual Property

All intellectual property related to the services (including but not limited to trademarks, copyrights, patents, trade secrets) belongs to us. You may not:

• Copy, modify, distribute, or create derivative works of our services.
• Use our trademarks, logos, or brand names without express written authorization.
• Reverse engineer, decompile, or disassemble our systems or software.

8. Disclaimer

To the maximum extent permitted by law, our services are provided on an \"as is\" and \"as available\" basis without any express or implied warranties, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement.
• Warranties that the services will meet your needs, expectations, or requirements.
• Warranties that the services will be uninterrupted, timely, secure, or error-free.

We are not liable for any direct, indirect, incidental, special, punitive, or consequential damages resulting from the use or inability to use the services, including but not limited to loss of profits, data loss, business interruption, or loss of goodwill.

9. Limitation of Liability

To the maximum extent permitted by law, our total liability to you shall not exceed the total fees paid by you to us during the relevant service period. This limitation applies to all claims, whether based on contract, tort, strict liability, or other legal theories.

10. Termination of Service

We reserve the right to terminate or suspend your access to the services at any time without prior notice if:

• You breach any term of this agreement
• You engage in illegal activities or abuse the services
• Your account has arrears or payment issues
• We decide to stop providing services for any reason

Upon service termination, we have the right to immediately delete all your data without any liability.

11. Dispute Resolution

Any dispute arising from or related to this agreement shall be resolved through friendly negotiation. If negotiation fails, both parties agree to submit the dispute to the people's court with jurisdiction in our location for resolution through litigation.

12. Miscellaneous

• If any term of this agreement is held to be invalid or unenforceable, the remaining terms shall remain in full force and effect.
• This agreement constitutes the entire agreement between you and us regarding the use of services, superseding all prior oral or written agreements.
• Our failure to exercise or enforce any right or provision under this agreement does not constitute a waiver of such right or provision.
• The headings in this agreement are for convenience only and do not affect the interpretation of any term.